Registration cost is as advertised here, which includes access to all 3 days of HaruhiCon and a customised attendee badge, lanyard, conbook and an exclusive tote bag.
Yes we do. Carer passes are complementary and can be requested by
fully registered attendees that meet the criteria set out below.
As per section 1.9 of the Terms and Conditions of a general ticket:
Please be able to provide a copy or scan of one of the following:
-
DLA/Personal Independent Payments (PIP) for those aged 18+, either in
the form of a letter stating that the benefit has been awarded, or the
actual Allowance book
- Attendance Allowance or Carer's Allowance letter of award
-
Incapacity Benefit books, or a letter notifying the recipient that the
benefit has been awarded Incapacity Benefit or Employment and Support
Allowance (ESA)
- A valid Blue Badge
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
- A recognised Assistance Dog ID Card
- Credability’s Access Card
The carer is required to be at least 18 years of age to comply with the age limit of the convention.
Carers
must be able to take responsibility for relaying instructions to the
guest they are caring for and help them where appropriate to do so.
Once you've registered, send us an email requesting a carer's pass via the Contact Us
portal and we'll provide a registration link for them to claim their
complimentary ticket. You will not have to bring your documents with you
to the convention but both yourself and your carer will need to bring
valid photographic ID in line with our general registration
requirements.
We endeavour to make HaruhiCon as inclusive as
possible, if you have any suggestions that would help us to do so,
please get in touch.
Yes, you must be 18+ by the start date of the Con.
Being accompanied by an 18+ person is not sufficient; each registered attendee must be 18+. This includes carers.
Due to the nature of the event it is not feasible to offer individual day tickets, though you can arrive any day and still pick up your badge.
The ticket price as advertised is all inclusive for the weekend and gives you access to the games rooms, vendor hall, panel rooms, main events and evening events running from the morning right up until 1am each day.
We do not currently run Creator/Influencer programmes with free registration in exchange for social media content during or after the convention.
If you wish to support HaruhiCon the best way is to purchase a ticket, interact with and share the event's social media posts and make content about what you're most excited to attend about HaruhiCon.
Yes! You can register here while ticket sales are open.
We don't know - sorry! We'll post on our social media if we get close to reaching the event capacity. We do limit the number of tickets because we want you to have room to enjoy the event.
You can collect your attendee badge and event goodies starting from on Friday, either from our dedicated Registrations Desk or, if you arrive later into the weekend, from the Operations Desk. More info on desk opening times will be available closer to the convention date.
You'll need your unique ticket ID and a valid form of ID.
We accept passports, driving licenses (both provisional and full), pass cards, military ID cards, national ID cards and citizen cards.
All ID must have a photo, signature, date of birth, be valid at the
time of the convention and the name on the ID must match the details
supplied at registration. If you have incorrectly entered your details
at registration please contact us to resolve this before the convention.
We accept passports, driving licenses (both provisional and full), pass cards, military ID cards, national ID cards and citizen cards.
All ID must have a photo, signature, date of birth, be valid at the time of the convention and the name on the ID must match the details supplied at registration. If you have incorrectly entered your details at registration please contact us to resolve this before the convention.
If you think you've entered something incorrectly or have any queries about your registration please contact us.
1.3. General Tickets Refunds Policy
To request a refund, you must contact Registration via the Contact Us portal on the Website. Your refund amount will be honoured against the date your email is received via the Contact Us portal and no other platform, except in the event that the form can be evidenced not to be working at the time of contact. You must include your full name, contact details, badge name and ticket ID. You are not obligated to disclose the reason for your refund request.
We are able to offer refunds on a timed basis. All refunds are subject to a 5% processing fee that has already been applied to the rates listed below.
Otherwise, refunds are:
If it’s less than a month to the event, we can’t offer a refund after this point.
Please be aware that HaruhiCon can only refund your ticket purchased for HaruhiCon. For refunds regarding travel or accommodation please speak to your respective provider.
Our Returns Policy does not affect your statutory rights. For more information about your other statutory rights, please visit the UK Government’s website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.
We do not offer registration transfers nor do we permit reselling. If someone else tries to use your ticket code, they will not have a photo ID matching the name on your registration details, and we will not be able to give them an attendee badge.
Please contact registration via the contact us page.
Your refund amount will be honoured against the date your email is received via the Contact Us portal and no other platform, except in the event that the form can be evidenced not to be working at the time of contact. You must include your full name, contact details, badge name and ticket ID. You are not obligated to disclose the reason for your refund request.
We are able to offer refunds on a timed basis. All refunds are subject to a 5% processing fee that has already been applied to the rates listed below.
Otherwise, refunds are:
If it’s less than a month to the event, we can’t offer a refund after this point.
Please be aware that HaruhiCon can only refund your ticket purchased for HaruhiCon. For refunds regarding travel or accommodation please speak to your respective provider.
Our Returns Policy does not affect your statutory rights. For more information about your other statutory rights, please visit the UK Government’s website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.
You have to select 'Yes' to cookies on the home page for Stripe to send your details. If that doesn't fix the problem let us know via the Contact Us form.
Don't panic, there's just been a blip in the server when you've registered. Send us an email via the Contact Us form with the details you've registered with and we'll get a new confirmation email sent out to you asap.